Successful candidate must be willing to divest of any stock or other ownership interest in a student loan lender before start of employment. Shares in a publicly traded mutual fund or similar investment vehicle are exempted. For more information on this and other requirements, please read the UT Austin Policy on Individual Conflicts of Interest (http://www.utexas.edu/policies/hoppm/04.A.04.html).
Conduct financial aid outreaches on behalf of the university. Serve as a financial aid adviser for an assigned caseload of student aid recipients in the Office of Student Financial Services (OSFS). Serve as a liaison for OSFS with UT departments, off-campus agencies, parents, and students.
Conducts effective financial aid outreach to prospective students and parents, and current students. Exhibits proficiency in all phases of duties performed. Makes appropriate decisions regarding financial aid awards to students. Applies federal, state, university, and OSFS policy to case work. Is responsible for decision making processes requiring initiative and judgment in responding to individual needs of students. Obtains required documentation from students. Prioritizes work and documents actions taken. Properly counsels and advises students and parents regarding costs; value of enrollment, persistence, and graduation; financial options and responsibilities. Promotes positive relations with students, parents, and on- and off-campus partners. Is responsible for developing information for reports and for maintaining appropriate data as required by financial aid programs. Supervises employee(s) to effectively and efficiently perform outreach, case work, and collection of information.
Licenses: Class "C" Operator's Driver's License. Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident.
Other related functions as assigned.
Bachelors degree. 2 years experience in student financial aid, student personnel administration, or related area in a post-secondary institution of education. Superior ability to perform public presentations to diverse groups. Ability to motivate others; business acumen related to issues of college access, choice, and persistence; approachable; customer-focused; interpersonal savvy; good listening skills. Must be able to use computer keyboard and terminal, Microsoft PowerPoint and Word, and other standard office software and equipment. Ability to work evenings and weekends and to travel on a regular basis within the State of Texas. Transportation will be provided; having a personal vehicle is not required. Licenses: Class "C" Operator's Driver's License. Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident. As a condition of hire and continued employment, selected candidate for hire must be in good standing on all Federal student loans and must grant permission for OSFS to access NSLDS to verify standing. Equivalent combination of relevant education and experience may be substituted as appropriate.
Ability to set priorities. Have a degree with a major in a field of study applicable to financial aid administration such as counseling and guidance, business or public administration. Three years of experience in student financial aid administration. Astute attention to details. Comfortable with higher management. Strong written communication skills. Bilingual in Spanish preferred.
May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity Lifting and moving Working conditions may vary for on-campus and off-campus presentations. Evening, weekend hours, and travel may be required. Up to 20 pound boxes of materials may have to be transported to and from events.