Frequent evening and weekend work required. Occasional holiday work required. Additional hours will be required during peak times. Adhere to and maintain the Division's Vision, Mission and Values, and performance standards. Regular and punctual attendance at the workplace required.
Assist with the management and administration of the Texas Parents' Association and Office, with a focus on maximizing membership development, member relations and services.
Oversee membership services for Texas Parents including member relations, membership processing, planning and forecasting, correspondence and social networking. Implement marketing strategies to increase membership numbers. Advise, counsel, reassure and problem-solve for parents. Assist parents within the University's complex structure, culture and systems, and policies and procedures to reach desired outcomes for all parties. Maintain complete and accurate membership data in the internal database, the University's VIP system, and the closed Facebook group. Work closely with Texas Exes. Maintain membership print materials. Run routine and as-needed reports, gathering data from a variety of sources. Analyze results and make recommendations to enhance membership efficiency and improve operations. Effectively plan, coordinate and manage Texas Parents meetings and programs, including membership drives. Attend events as an ambassador and representative for Texas Parents, Student Affairs and The University of Texas. Speak knowledgeably and comfortably to a variety of different audiences and constituents. Collect, organize and write content for newsletters and promotional materials, especially as related to memberships. Assist with implementation of any campus electronic messaging. Perform design work and/or work with graphics designer for needed communication pieces. Assist the Events Coordinator as necessary. Contribute to a team-centric and collaborative environment, functioning capably in a dynamic, fast-paced and growing office. Manage and participate in other Student Affairs, RecSports and University-wide projects and events. Prepare proposals and presentations, serve on campus committees, chair committees, and train and mentor students. Serve as a contributing staff member, substituting for the Director and/or other staff as necessary. Keep abreast of current events, especially as they pertain to students and their families. Perform other duties as assigned.
Other related functions as assigned. Drive a person or University vehicle.
Licenses: Class "C" Operator's Driver's License. Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident.
Bachelor's degree. Five years of experience coordinating or administering a program. Demonstrated expertise with attention to detail, accuracy and problem solving. Membership and/or event planning experience. Exceptional organizational and planning skills. Experience providing exceptional and professional customer service, and operating both independently and as vital part of a team. Exceptional writing skills and verbal communication skills. Proficient computer skills, including Microsoft Word, Excel and PowerPoint. Knowledge of student programs, organizations and activities at The University of Texas at Austin. Licenses: Class "C" Operator's Driver's License. Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident. Equivalent combination of relevant education and experience may be substituted as appropriate.
Direct experience performing tasks similar to the essential functions of the position. Large-scale and complex event planning experience. Supervisory experience. Knowledge of UT Austin policies and procedures, and UT history and traditions. Experience using iPhoto, FileMaker Pro, Convio, Contribute and the University's VIP system.
May work in all weather conditions May work in extreme temperatures May work around chemical fumes May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs Lifting and moving Exposure to alarms, large crowds, microwave emissions, noise and windowless work area. Work under stress, as a team member, independently and with overlapping projects. Position is exempt classified.