May be required to work variable hours during registration and orientation.
to provide customer service and certification support to the daily business activities to the office of Veteran's Affairs.
: Assist VA certifying official in determining eligibility and in processing claims for Federal and State benefits. Calculate and prepare billing for payment of tuition and fees for veterans attending UT Arlington under the new G.I. Bill; reconcile payments made with reimbursements received. Provide accurate and complete information about Federal and State benefits to veterans inquiring in person, on the phone, and by email. Work with and assist in the training and supervising of Work Study Students.
Other functions as assigned.
High school graduation or equivalent. 2 years of experience in accounting, bookkeeping, related record keeping or benefit evaluation and certification. Knowledge of and experience with personal computer software (MS Office 2000, including Word and Excel). Excellent written and oral communications. Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: If no high school diploma or GED, list highest grade completed; If some college or college degree, list school name, degree type, major, graduated or not, and hours completed if not graduated. Equivalent combination of relevant education and experience may be substituted as appropriate.
Experience with PeopleSoft. Certifying state and/or federal agency type benefits. Knowledge of Veteran and/or educational benefits. 1 year of Customer Service front counter and phone skills.
May work around standard office conditions Repetitive use of a keyboard at a workstation Criminal background check conducted.