The University of Texas System Job Posting

 
This posting is Closed

Information Services Specialist

Hiring department Tech and Info Svcs
Monthly salary $2,939+ depending on qualifications
Hours per week 40.00 Flexible from 730AM to 530PM
Posting number 13-02-06-01-9066
Job Status Closed
FLSA status Non-exempt
Earliest Start Date Immediately
Position Duration Funding expected to continue
Position open to all applicants
Location Austin, TX
Number of vacancies 1
General Notes

None provided

Required Application Materials

  • A Resume is required in order to apply
  • A List of 3 References is required in order to apply.

Additional Information

Purpose

To provide first line support to U. T. System employees requiring technical assistance with hardware and software-related needs as well as maintenance of U. T. System's network.

Essential Functions

Provide technical support to System Administration customers regarding software and hardware issues which may include assessing needs and determining and implementing the best solution. Assist departments in determining and installing equipment and/or upgrade needs. Maintenance of active directory and other applications required for access to applications and resources. Perform general administrative duties such as answering customer inquiries, updating helpdesk tickets and attending meetings. Provide customer service and follow-up tracking reports as requested.

Marginal/Incidental functions

Other related functions as assigned.

Required qualifications

High school diploma or GED equivalent with a minimum of 3 years extensive experience utilizing and supporting information technology equipment and software as well as experience with active directory administration. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

None provided

Working conditions

May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs Lifting and moving

Return to top of page