Must be authorized to work in the United States on a full-time basis for any employer.
The person in this position will share administrative control and responsibility for business critical systems for various academic and administrative departments at The University of Texas at Austin.
The primary function of this position is to document, plan, and execute maintenance and changes for business-critical systems. Changes are motivated by reconciling the data collected through the other essential functions of this position. Audit hardware, operating system, application, and service logs or consoles, equipment loads and software performance with the aim to improve the reliability and performance of systems. Manage security, firewall, anti-malware, and backup systems to maintain appropriate data confidentiality, integrity, and availability. Maintain and share knowledge of current technologies including software versions and hardware revisions. Maintain and share knowledge of emerging technologies, vulnerabilities, attack vectors, and countermeasures. Prepare and maintain system documentation including disaster recovery materials, licenses, warranties, contracts, inventories, life cycle plans, project plans and customer road maps. Ensure compliance with policies and configuration guidelines. Communicate with customers and colleagues through phone calls, voice mail, email, presentations, and publications. Advise customers on business processes, systems, and planning in the near-term and long-term, as indicated.
Other related functions as assigned.
Has knowledge of and able to research commonly used concepts, practices, and procedures in systems administration. Typically relies on instructions and established guidelines to perform the function of the job. Ability to document activities and solutions. Two or more years of professional experience with Linux server installation and administration (e.g. SUSE, Ubuntu, Red Hat). One or more years of professional experience supporting common applications such as web servers, databases, Tomcat and PHP in a Linux environment. Must be able to independently troubleshoot Linux and network problems. Experience writing documentation for a technical audience describing problem, solution, and work efforts in various scenarios. Excellent customer focus and interpersonal skills. Ability to learn university system. Equivalent combination of relevant education and experience may be substituted as appropriate.
Two or more years supporting Red Hat Enterprise Linux servers. Six months or more of professional experience with Microsoft Windows Server installation and administration. One or more years of experience with PXE network based installation and Kickstart installation processes for Linux systems. One or more years of experience with Linux configuration management processes such as bcfg2, cfengine, chef, puppet, Cobbler, and Red Hat Satellite. Implements solutions to problems of diverse scope in specific areas, including data analysis to identify root cause and contributing factors. Demonstrates independent and correct judgment to perform all actions within job function. Assists in the development and implementation of standard operating procedures. Experience with hardware diagnostics, server performance monitoring, network utilities, or application performance optimization.
May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity