Provide clerical and administrative services and assistance to students who are applying and receiving federal and state financial aid.
Interprets rules, regulations, policies and procedures to students, parents, and outside agencies regarding financial aid; answers questions in person, over the telephone, and email regarding program policies, practices, and operations. Advises students regarding their financial aid options and responsibilities within the programs available; serves as an advisor to student aid recipients. Processes applications and other documents required for financial aid; tracks status of other documents required for financial aid. Serves as a liaison with other departments. Trains office personnel. Makes decisions requiring initiative and judgment in responding to individual student needs. Complies with all State and University policies. Assist in special projects to assist with outreach, recruitment, and retention.
Other related functions as assigned.
One year certificate from college or technical school within area of assigned responsibility; and two to three years related experience and training; or equivalent combination of education and experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and ability required.
Ability to work well in a fast paced environment and possess excellent business acumen.
Repetitive use of a keyboard at a workstation