Under limited supervision and with considerable latitude for the use of initiative and independent judgment, this position provides coordinating services, staff supervision, keeps official records, and executes administrative policies determined by or in conjunction with other officials.
The Program Manager will provide Parent Partners with a minimum of 2 hours per week of supervision consisting of 1 hour of one-on-one supervision and 1 hour of group supervision that entails accountability, teaching and support elements (Solution-Oriented Model of Supervision). Develops a supervision strategy based on a learning culture that promotes bi-directional feedback and learning to influence quality positive client outcomes and project fidelity. Provides Community Outreach Worker with on-going guidance and skill-based instruction to ensure that each Parent Partner will have the support and skills to adequately meet the needs of their clients. Provide day to day oversight of the Parent Partners Project. Make monthly co-visits with Parent Partners to assess project fidelity and quality. Coach Parent Partners in the application and understanding of professional ethical standards that reflect the National Association of Social Work (NASW) code of ethics. Accept and review referrals from CPS and assign cases to Parent Partners. Provide constructive and goal directed feedback to Parent Partners about their documentation, service plan completion strategy, and coaching methods. Maintain cooperative relationships with CPS caseworkers and hierarchy. Collect data and ensure that reporting requirements are timely. Develops and implements administrative procedures for information processing, record maintenance, funding compliance; compiles, verifies and prepares materials and information to comply with required reports, surveys, evaluations, and analysis; establishes recordkeeping procedures and monitors records for appropriate information retention. May assist with grant writing functions to include researching/identifying funding opportunities, generating required documentation, establishing budgetary needs, and submitting proposals. May be required to work with an assigned team, unit, or section and is responsible for insuring that all assigned activities and resources are properly coordinated; may coordinate with others to analyze areas, satisfy planning needs, and document program effectiveness and compliance with appropriate guidelines; works to remove barriers that impede continuous improvement. Serves as an advocate for the group or program to obtain support for the program(s) both within the department and in the community; designs and creates systems to address specific program goals. Reviews and analyzes practices and procedures; makes recommendations to ensure established standards are met. Speaks to groups and organizations to explain services and to promote cooperation and understanding; serves on committees, boards, or councils. Provides technical planning assistance and training; may serve as a subject matter expert (SME) providing specific consulting/advising services. Promotes and consults on establishing organizational missions, planning and policy documents, special programs, and improving or restructuring existing programs. Evaluates effectives of support functions and recommends changes. Identifies support staff needs and recruits; selects and trains personnel; implements disciplinary actions as needed. Plans and coordinates special events (workshops, seminars, open houses, etc.) on behalf of program. Knowledge of all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies.
Other related functions as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Bachelor's degree from four year college or university within area of assigned responsibility. Two years of related experience to the statement of duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equivalent combination of relevant education and experience may be substituted as appropriate.
Master's Degree in Social Work and State of Texas professional licensure LMSW.
May work around standard office conditions Use of manual dexterity The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.