The Benefits Specialist provides consulting, policy interpretation and administration services for Rewards programs including but not limited to: health and welfare benefits, retirement, staff education benefit, workers' compensation insurance, FMLA, Sick Leave Pool and other qualified leave entitlements.
Ensure compliance to state reporting requirements by providing comprehensive workers compensation consulting services including providing information on state laws and interpreting policies, procedures, and practices. Assessing injured employee needs related to WCI issues including coaching on available treatment options and the coverage thereof, referral to approved WCI providers, explaining disability income benefits, as applicable and serving as a liaison with the UT System Office of Risk Management, lawyers and medical personnel. Ensure compliance with the federal Family and Medical Leave Act and the state Sick Leave Pool program by interpreting and applying statues and policies, reviewing applications, completing required documentation, and preparing all relevant correspondence to employees and department managers or their designee. Make effective decisions for complex and sensitive leave related issues and offer creative and alternative leave solutions, as applicable, with diplomacy under tight deadlines. Responsible for the administration of the campus Return to Work program by promoting appropriate return-to-work strategies to department managers and their delegates and incorporating case management methodologies with the employee. Partner with the employee, HR contacts and department managers to prepare all relevant correspondence including but not limited to bonafide job offer for modified duty letters, supplemental reports of injury, and FMLA notices, as appropriate. Responsible for the administration of health and welfare benefits, retirement plans and the Staff Educational Benefit. Serve as a liaison with the UT System Office of Employee Benefits, insurance companies, retirement providers, benefits related vendors and the Provost Office involving faculty issues; and Payroll Services. Advise employees and eligible fellows on eligibility, coverage and other benefit matters including benefit distribution and post-employment coverage such as COBRA. Contribute to projects, such as open enrollment, benefit fairs, communications plans and website enhancements. Participate in campus and system-wide committees that improve benefits, leave and workers compensation business processes. Prepare and maintain reports related to benefits, leave and workers compensation; providing these HR analytics with interpretation and recommendations to the HRS management team to continuously improve programs and services. Develop and conduct training and new hire orientation sessions regarding benefits, leave and workers compensation services; develop and conduct customized training as requested. Utilize functional systems to query, input and approve customer information, such as but not limited to a customer tracking system, Human Resources Management System (HRMS), benefits administration system (BAS), retirement programs enrollment system, leave administration system (LAS), and worker compensation (WCMenu 2.0).
Other related functions as assigned.
Demonstration of the following competencies, typically acquired through a Bachelor degree and two to four years of experience in human resources administration: customer focus, timely decision making, interpersonal savvy, problem solving, effective written and oral communication. Ability to work in a positive, team-oriented environment. Demonstrated professional demeanor. Demonstrated ability to multi-task, organize priorities, and work with deadlines in a fast-paced, changing environment. High degree of accuracy and demonstrated attention to detail. Relies on experience and judgment to plan and accomplish goals without direct supervision. Excellent computer skills in a Microsoft Windows environment. Evidence of the practice of a high level of confidentiality. Ability to learn new skills quickly. Equivalent combination of relevant education and experience may be substituted as appropriate.
Experience dealing directly with benefits, leave and workers' compensation related matters. Certifications or specialized training in benefits, employment law, employee relations, workers compensation or other human resources related functions such as the Professional in Human Resources (PHR) certification. Bilingual in English and Spanish. Previous human resource experience in higher education environment or public sector.
May work around standard office conditions Repetitive use of a keyboard at a workstation