Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: college or college degree, list school name, degree type, major, graduated or not, and hours completed if not graduated.
The Director of Production Management is the senior position responsible for production management in University Communications. Responsible for departmental project scheduling/trafficking; project bidding/estimating; developing specifications; and monitoring proofing, manufacturing, and overall quality control.
Perform as key source of project status information for University clients and internal staff. Provides direction/guidance on procedures/processes to clients. Works closely with Assistant Director of Account Services to review vendor and staff project billings, develops invoices and estimates, reconciles project accounts, tracks key data related to projects for reports, and assists with other administrative management duties. Oversees project development cycle, assigns tasks, provides guidance, monitors progress for creative and technical teams. Creates/maintains comprehensive project schedule, tracks progress of approximately 500 print and non-print projects per year. Identifies required project steps through in-house service areas, from initial client intake through content and creative development in editorial, design, photography, web, and administrative areas. Accurately accounts for required time in schedule. Monitors progress of client review stages, and adjusts schedules as required at all stages. Communicates status of projects to clients and adjusts schedules, budgets, and expectations, as required. Supervises creation of regular status reports distributed to staff to communicate status of projects, both short- and long-term. Helps develop and maintain reports to track trends in project timelines to improve accuracy in future scheduling. Works with senior staff to estimate time required for services, i.e., content development, design, web programing, videography, photography, proofing, to develop accurate creative services estimates. Helps develop initial specifications required for vendor bidding. Recommends specification adjustments for value-added results. Monitors changes in specifications, communicates cost differential and bid adjustments, as needed. Develops/maintains estimating models for standard/repetitive projects. Identifies manufacturing, printing, fulfillment, specialty service vendors and resources. Manages relationships, serves as primary contact with vendors including local and national printers, electronic and digital services, paper reps, banner and display vendors, event managers, reproduction services, specialty services, and mail houses. Secures competitive bids from vendors as required, in close coordination with University Procurement and following University policies and procedures. Supervises mailing and fulfillment of assigned projects, including but not limited to University magazines, annual reports, and invitations. Works with assigned mail houses, University Mail Services, and U.S. Post Office to help manage and monitor mailings related to projects, and predict postage costs as needed for estimates. Keeps up to date with all current requirements for postage and mailing compliance and automations systems. Supervises, develops, and maintains project management systems and databases to track costs, specifications, schedules, and client information. Responsible for a wide range of complex technical processes/procedures that support short- and long-term communications and marketing priorities in print, digital, and multi-media areas. Works with University leadership, administrative, and budget staff to meet departmental needs as required. Understands all working aspects of current desktop production methods and requirements for all electronic file formats for pre-press, proofing, and delivery, including FTP, PDF, web and other electronic delivery methods, hard and soft proofing, digital and traditional proofing, and other evolving technologies. Manages multi-color printing processes, including approving color proofs, conducting onsite press checks as required, and ensuring quality control throughout the production process.
Other functions as assigned.
Bachelor's degree. Minimum 7+ years of directly related production/project management experience within a corporate, institutional, publishing, agency, or branding/graphic design environment. Proven experience in managing the manufacture, creation, and planning of high-quality informational and creative products. Strong interpersonal, presentation and communication skills. Highly organized, solution-based work/ planning process. Advanced working knowledge of graphic systems, web design, video production, print production, and media management (traditional and alternative). Ability to proactively and resourcefully manage production projects to meet optimal solutions for client needs. Creative problem solving skills. Ability to work collaboratively with a multi-disciplinary team. Ability to prioritize and multitask while managing a complex workload. Proficient with a complex Macintosh operating platform. Ability to travel (locally)as necessary. Equivalent combination of relevant education and experience may be substituted as appropriate.
May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity Lifting and moving Requires occasional after-hours and weekend work to maintain schedules and meet critical deadlines. Some local and regional travel required for meetings, events, and conferences. Criminal background check required.