The University of Texas at Austin Job Posting

 
This posting is Closed

Desktop Support Specialist

Hiring department Coe-Technology Offices
Monthly salary $3,333+ depending on qualifications
Hours per week 40.00 Standard from 800AM to 500PM
Posting number 17-09-06-01-9314
Job Status Closed
FLSA status Non-exempt
Earliest Start Date Immediately
Position Duration Funding expected to continue
Position open to university-wide applicants
Location Austin (main campus)
Number of vacancies 1
General Notes

None provided

Required Application Materials

  • A Resume is required in order to apply
  • A Letter of Interest is required in order to apply.

Additional Information

Purpose

This position will provide faculty, staff and students with technical support

Essential Functions

Provide computer, networking, phone and other technical support to faculty, staff and students. Lead or assist on completing assigned projects. Consult with faculty, staff, and students on application of new technologies Utilize issue tracking and system management software to provide documentation work performed

Marginal/Incidental functions

Other related functions as assigned.

Required qualifications

Knowledge of computer and peripheral operations, installation, and troubleshooting. Knowledge of directory services and remote access tools. Demonstrated experience in IT customer service and/or help desk environment.

Preferred Qualifications

Experience in a higher education setting.

Working conditions

May work around standard office conditions Repetitive use of a keyboard at a workstation

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