The University of Texas at Austin Job Posting

This posting is Closed

Head Resident III - Complex Coordinator

Hiring department Housing & Dining
Monthly salary $2,416+ depending on qualifications
Hours per week 40.00 Standard from 800AM to 500PM
Posting number 17-09-27-01-3070
Job Status Closed
FLSA status Exempt
Earliest Start Date Immediately
Position Duration Funding expected to continue
Position open to all applicants
Location Austin (main campus)
Number of vacancies 1
General Notes

Complex Coordinators are 40 hr employees with standard office hours of 10AM to 5PM. Work days, hours and area may vary based upon the needs of Unit and the Division of Housing and Food Service. Candidate selected must provide verification of education and/or experience.

Required Application Materials

  • A Resume is required in order to apply
  • A Letter of Interest is required in order to apply.
  • A List of 3 References is required in order to apply.

Additional Information


Responsible for all residence hall operations and to provide a comprehensive academic program of leadership and management for a residence hall area housing 400 to 700 students.

Essential Functions

1. Responsible for providing overall leadership to the residential community. Directly supervises 9-14 Resident Assistants, hourly Desk Assistants, up to 1 Graduate Assistant, and/or 1 full-time Administrative Assistant during the academic year and summer staff during the summer months. Ensures that the principles and functions of staff members are well understood, aligned, and integrated with DHFS and The University of Texas at Austin mission, in service of residential students. 2. Provides leadership and direction for development of interpersonal relationships with and among students in residential communities to ensure a safe, secure, healthy living and learning environment. Has consistent, direct contact with students throughout the residence hall(s) and maintains departmental visibility. Serves as a point of contact and reference for students and visitors. 3. Creates compelling living learning environments in the residence hall(s) by overseeing the implementation of the departmental programming model. Manages programming budgets. Supports department LLCs, and collaborates with the Associate Director and Program Manager for academic and community development initiatives. Assists DHFS colleagues and the University Residence Hall Association. Advises hall/community councils. 4. Serves as leader of the assigned area in the DHFS judicial system. Holds judicial conferences for DHFS policy infractions, institutional rules violations, and other behavioral concerns. May act as a representative of the Dean of Students Office to hear conduct cases. Works with DHFS and Emergency Support staff to prevent and respond to incidents of policy violations. Works with the Simplicity judicial database and related student records. 5. Chairs and/or serves on various DHFS committees, task forces, and work groups. Completes collateral and/or administrative assignments for departmental and campus partners. Represents Residence Life in departmental and campus committees and at university functions. Provides leadership and direction for special tasks, and other duties as needed or as assigned by supervisor and/or other members of the Residence Life leadership Team. 6. Develops student staff selection, orientation, training, and personal/professional growth opportunities and participates in DHFS, campus-wide, regional and national initiatives, projects, conferences and committees. Actively participates in student staff selection process, training processes, staff development activities, and other departmental functions and priorities. Participates in the professional staff selection and training processes. 7. Responsible for coordinating with Building Services and Facilities colleagues in 7. maintenance and improvement of the physical facilities, residential services, and training. Monitors, reports on, and follows up on maintenance requests, fire and life safety initiatives and communications for assigned hall(s). Provides leadership and direction for a residential area and collaborates with maintenance, custodial, dining, and administrative staff.

Marginal/Incidental functions

Other related functions as assigned. Other office time will be scheduled: evening, weekend, and holiday work, emergency response, rotating on-call responsibilities and additional hours for events and meetings.

Licenses: Class "C" Operator's Driver's License. Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident.

Required qualifications

Bachelor's degree. Experience in a supervisory capacity, an administration position, or teaching. Must be a team-player with extensive experience in customer service. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Masters Degree. Three or more years of experience in a residence hall setting. Experience in university residence management and supervision of student development personnel. Experience with conferences. Experience in administration position or teaching. Experience working in a University setting. Experience working with Residence Life. Complex Coordinators are required to live in residence hall. Proficient using Microsoft Word, Power Point, Excel and Outlook. Excellent communication skills, both oral and written, ability to multi-task and analyze processes. Must be a team-player. Experience in diversity programming, counseling, and conflict resolution across cultures as well as the ability to work collaboratively with members of a diverse community. Experience planning workshops for staff development/training. Demonstrated excellent interpersonal communication skills, both oral and written, and professional demeanor. Ability to multi-task and analyze processes. Preference will be given to candidates with a Master's degree. Licenses: Class "C" Operator's Driver's License.

Working conditions

May work in all weather conditions May work in extreme temperatures May work around standard office conditions Repetitive use of a keyboard at a workstation Climbing of stairs Climbing of ladders Lifting and moving Exposure to large groups in a training setting. Required to live in residence hall in a university apartment which includes washer/dryer. UT has a pet policy for residence hall live in professional staff.

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