The University of Texas at Austin Job Posting

Student Financial Aid Officer I - Financial Aid Intern

Hiring department Financial Aid
Monthly salary $2,527
Hours per week 40.00 Standard from 800AM to 500PM
Posting number 18-02-01-01-3047
Job Status Open
FLSA status Exempt
Earliest Start Date Immediately
Position Duration Terminates on unknown date
Position open to all applicants
Location Austin (main campus)
Number of vacancies 4
General Notes

These positions are for a six-month internship only. They are currently expected to be filled 3/1/18 to 9/30/18 (end date subject to change depending on start date). Must be authorized to work full-time in the United States for any employer.

Required Application Materials

  • A Resume is required in order to apply
  • A Letter of Interest is required in order to apply.
  • A List of 3 References is required in order to apply.

Additional Information


The financial aid counseling intern position immerses recent graduates into a dynamic, student-centered environment for the purpose of guiding UT students through the financial aid process.

Essential Functions

Provide excellent customer service by giving accurate and helpful information, about the financial aid process, types of awards, and available options in a professional and courteous manner. Navigate through multiple data systems and other relevant applications, tools, and resources while problem-solving. Provide excellent customer service to clients, which include current and prospective students, parents, university faculty and staff, and other members of the community. Demonstrate care, respect, and efficiency when answering calls in the incoming and outgoing call center, during occasional in-person contact, and via email.

Marginal/Incidental functions

Other related functions as assigned.

Required qualifications

Bachelor's degree. Must have strong verbal and written communication skills. Must have superior time-management skills and a professional demeanor. Capable of multi-tasking in high-stress environment. Able to prioritize work assignments to complete work within required time periods. As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for office to access NSLDS to verify such standing. Must be willing to divest of any stock or other ownership interest in a student loan lender before start of employment. Shares in a publicly traded mutual fund or similar investment vehicle are exempted. For more information on this and other requirements, please read the UT Austin Policy on Individual Conflicts of Interest.

Preferred Qualifications

Prefer recent University Leadership Network graduates.

Working conditions

May work around standard office conditions Repetitive use of a keyboard at a workstation

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