The University of Texas at Austin Job Posting

This posting is Closed

Deputy Director - Deputy Director of Financial Aid and Scholarships Director

Hiring department Financial Aid
Monthly salary OPEN
Hours per week 40.00 Standard from 800AM to 500PM
Posting number 18-02-09-01-0386
Job Status Closed
FLSA status Exempt
Earliest Start Date Immediately
Position Duration Funding expected to continue
Position open to all applicants
Location Austin (main campus)
Number of vacancies 1
General Notes

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for office to access NSLDS to verify such standing. Must be willing to divest of any stock or other ownership interest in a student loan lender before start of employment. Must be authorized to work in the United States on a full-time basis for any employer.

Required Application Materials

  • A Resume is required in order to apply
  • A Letter of Interest is required in order to apply.
  • A List of 3 References is required in order to apply.

Additional Information


To develop and implement strategic program initiatives related to the financial aid activities at The University of Texas at Austin. To provide supervision of the Associate Director in charge of most day-to-day operations and of the Manager in charge of Information Technology.

Essential Functions

Plan and implement innovative programs and strategies for the Office of Financial Aid. Compile key financial aid data, analyze trends and outcomes, and recommend new approaches and strategies. Identify new opportunities to increase efficiencies and enhance technical services to financial aid recipients. Provide direct supervision of the Associate Director in charge of most day-to-day operations and of the Manager in charge of Information Technology. Support the Director of Financial Aid in preparation of operational, scholarship, and financial aid budgets; in development of management tools; in assessing the effectiveness of their implementation; and in evaluating overall operations. Identify and develop opportunities to modernize and improve the processing and customer service tools available. Coordinate the flawless integration of Financial Aid's information technology systems with the University's financial systems throughout the conversion to the new Workday software. Assure the successful transfer of the incoming and outgoing information pertinent to financial aid. Develop and maintain a strong culture of teamwork and collaboration both across the Office of Financial Aid and with University colleagues. Work with colleges to coordinate our scholarship offerings to students. Enhance financial aid communications with students. Oversee redesign and updating of websites and videos and the development of information graphics. Handle reporting with Enrollment Analytics and Tableau. Support financial literacy programs for students. Ensure staff maintain compliance with all related federal, state, institutional, UT System, and NCAA laws, regulations, guidelines, and best practices. Build professional relationships with university colleges, campus partners, and external parties to support the vision set forth by the Senior Vice Provost for Enrollment Management. Represent the Office of Financial Aid at high-profile events and fill in for the Director of Financial Aid as needed at various occasions, committees, or work-groups. Attend conferences and professional development meetings pertinent to financial aid.

Marginal/Incidental functions

Interact with US Department of Education, Texas Higher Education Coordinating Board, Texas State Auditors, UT Executive Vice President and Provost, UT Senior Vice Provost for Enrollment Management, and Intercollegiate Athletics.

Required qualifications

Bachelor's degree. At least seven years of progressively responsible experience in administering federal, state, institutional, and private student financial aid programs in highly automated environment at a 4-year university and in hiring, developing, supervising, and evaluating managerial and professional staff. Strong commitment to quality customer services; action-oriented; skilled in decision-making, problem-solving, managing and measuring work, and conflict management. Demonstrated ability to reach goals and ensure regulatory compliance; creative in managing innovation. Capable of strategic agility and dealing with ambiguity. Able to establish, motivate, and drive teams to meet objectives; to communicate vision and purpose; and to work collaboratively within office and with other departments. Possess business acumen, have knowledge of Title IV rules, understand effective use of computer and information technology, able to learn rules governing non-federal programs administered by office, and committed to diversity. Knowledge of advanced research methods. Ability to manage multiple tasks and to communicate effectively verbally and in writing. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master's degree or higher. Fifteen years of progressively responsible experience in 1) administering federal, state, institutional and private student financial aid programs in one or more highly automated environments at a 4-year public or private college or university campus and 2) hiring, developing, supervising, and evaluating managerial and professional staff. Three or more years' experience developing and monitoring operating budgets of 1 million dollars or more. Prior experience working with accrediting agencies, auditors, and program reviewers. Understanding of the use of financial aid to improve student recruitment, retention and graduation rates. Familiarity with UT Austin's administrative processes. Advanced knowledge of institutional policies related to enrollment management. Experience using analytical and assessment tools within a higher education environment. Prior experience in establishing and applying ethical standards in an on-campus financial aid office. Demonstrated professional flexibility and willingness to undertake various responsibilities.

Working conditions

May work around standard office conditions Repetitive use of a keyboard at a workstation Additional hours during peak periods.

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