The University of Texas at Austin Job Posting

This posting is Closed

Senior Administrative Associate

Hiring department Off Registrar
Monthly salary $3,541
Hours per week 40.00 Standard from 800AM to 500PM
Posting number 18-05-16-01-9025
Job Status Closed
FLSA status Non-exempt
Earliest Start Date Immediately
Position Duration Funding expected to continue
Position open to internal applicants only
Location Austin (main campus)
Number of vacancies 1
General Notes

Must be authorized to work in the United States on a full-time basis for any employer.

Required Application Materials

  • A Resume is required in order to apply
  • A Letter of Interest is required in order to apply.
  • A List of 3 References is required in order to apply.

Additional Information


Provides support for operations pertaining to core functions of the Office of the Registrar in the areas of grade reporting, enrollment certification, and student academic records. Tasks are demanding and generally not clearly defined. Under limited supervision, exercises discretion in defined situations.

Essential Functions

Conduct various core operations of the Registrar's office including yet not limited to grade changes, new student audits, degree verify, name and previous semester changes. Assist with the development and implementation of policies and procedures to improve work processes and tasks. Facilitate and document quality assurance testing. Evaluate current processes and help develop future plans to improve the services. Attentive to operational efficiency and effectiveness for assigned sections, including ensuring documentation of core processes and monitoring compliance and risk management. Answer and process higher level or complicated requests for information and service. Serve as a problem solver for dean's offices and departmental staff. Provide support and assistance to Assistant and Associate Registrar, accept incoming calls, and respond to questions about university and office policy and procedure at the office front counter. Represent office as a department liaison. Prepare and assemble reports and presentations.

Marginal/Incidental functions

Other related functions as assigned.

Required qualifications

Bachelor's degree and three years of administrative experience. Exhibits ability to learn and apply new skills. Demonstrated adaptability, experience working in a team setting, attention to detail, ability to engage, be motivated in the work environment, both strong written and oral communication, and strong interpersonal communication skills. Ability to display tact and professionalism, work cooperatively in the office environment, and provide excellent customer service. Require minimal supervision and use time efficiently. Respond to requests for service and assistance. Exhibit sound and accurate judgment. Demonstrate persistence and overcome obstacles. Ability to take initiative in working both independently and in cooperation with others. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience in student academic records in the University setting. Proven ability to analyze issues and offer practical solutions. Extensive experience in a position that demonstrated advanced competency in direct customer service, problem solving, process improvement or related job knowledge. Demonstrated organizational ability, negotiation skills, and work under pressure. Experience in identifying and resolving problems in a timely manner. Experience working in a university environment and assisting individuals from diverse cultures. Strive to continuously build knowledge and skills.

Working conditions

May work around standard office conditions Repetitive use of a keyboard at a workstation Additional hours when needed.

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